IT Manager - Lead Tech Operations
The IT Manager will be a key member of a small, agile team operating in a fast-paced, high-energy environment, supporting Crowther Roofing and Cooling across Fort Myers, Sarasota, Jupiter, and Malabar locations. The ideal candidate will be a sharp, fast learner with proven experience in Systems, Security, and Networking. This role may also involve providing day-to-day desktop support during high-demand periods. Candidates must have hands-on experience managing both on-premises and cloud-based servers, as well as other core business technologies, with the ability to meet evolving business timelines and priorities. This position is primarily based in Fort Myers.
Responsibilities
- Reports to the President of Crowther Roofing and Cooling
- Coordinate initiatives with the Director of Information Technology at Roofing Corp of America.
- Design, develop, implement, and coordinate systems, policies, and procedures for Crowther Roofing and Cooling and ensure they comply with RCA/First Service Policies.
- Manage annual IT budget for Crowther Roofing and Cooling
- Manage multiple projects, allocate resources effectively, and ensure projects are on time and within budget.
- Manage and assist information technology staff by assigning day-to-day tasks and directing long-term projects to ensure they are completed on time and within budget across multiple sites. Conduct performance reviews.
- Oversee and contribute to the maintenance, configuration, and reliable operation of computer hardware, operating systems, network servers, virtualization and supporting network and storage infrastructure.
- Oversee vendor relationships and handle the procurement of computer hardware, software and accessories.
- Plan, organize, control, and evaluate IT and electronic data operations. Ensure proper disaster recovery solutions are in place.
- Collaborate closely with the end-user community to ensure IT services meet their needs.
- Drive IT governance and compliance initiatives aligned with industry standards such as NIST & SOX.
- Ability to conduct business and provide Customer Service in a professional manner and travel to various office locations as needed.
- Respond to after-hours requests
- Other duties as assigned
Position Requirements
- 5 years+ of working experience as an IT Manager leading a team or relevant experience
- Hands-on experience with on-premises computer networks, network administration, and network installation
- Expertise in Office 365 administration, including Exchange Online, SharePoint, Teams, OneDrive, and Intune.
- Experience with Microsoft Server Operating Systems and SQL Server
- Expertise in data center management and data governance
- Hands-on experience with Cloud Computing Platforms, Microsoft Azure preferred
- Familiarity with SOX Compliance and other regulatory issues, particularly in the Construction sector a plus.
- Excellent written and verbal communication
- Problem-solving and critical-thinking skills
- Ability to lead and teach others
- Up-to-date knowledge of the latest IT developments
- Ability to explain highly technical concepts in simple terms
- Knowledge of best computer security practices
- Good research and analysis skills
- BA or BS in Computer Science, MIS, or similar field
- Must be able to pass a drug test
- Must have a valid driver's license
- Must speak English, Bilingual is a plus
DFWP/ E-Verify participating employer
Crowther Roofing and Sheet Metal of FL, Inc. is committed to providing equal employment opportunities for all individuals according to the Equal Employment Opportunity Provisions and will recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, national origin, gender, sexual orientation, marital status, veteran status, age, pregnancy, physical or mental disability. It is the policy of this Company not to discriminate against any employee or applicant for employment because of race, religion, color, age, sex, national origin, disabilities, or Vietnam Era and Special Disabled Veteran status.
- Medical Insurance
- Paid time off
- 401(k)
- Dental Insurance
- Employee Discount
- Vision Insurance
- Paid Leave
- Life Insurance